Shipping & Returns

 

Shipping Information

Key Points:

All prints are shipped from Perth, Western Australia Free shipping on all orders within Australia We do not ship framed prints internationally. We will only ship rolled prints and rolled canvases internationally, for this we charge a flat fee of $50aud.

Rolled Prints :
Rolled Prints will be shipped in a tube via Australia Post. Signature is required on delivery.  Expected shipping time: 5 to 10 business days (please allow more time for international orders)

Canvas - Stretched :
Stretched Canvas will be shipped via courier. Available to Australian customers only. Signature is required on delivery. It is important that your shipping address is your day time address. Expected shipping time: 10 to 15 business days for Perth. East Coast orders at 80cm x 60cm and above need to be shipped via road and can take an extra 5 days.

Fine Art Paper - Framed :
Fine Art Paper in a frame will be shipped via courier. Available to Australian customers only. Signature is required on delivery. It is important that your shipping address is your day time address. Expected shipping time: 10 to 15 business days for Perth. East Coast orders at 80cm x 60cm and above need to be shipped via road and can take an extra 5 days.

Please email hello@strangeimages.com.au if you have any questions

 

Returns & Refunds

Due to the custom nature of our work, all sales are final. We appreciate your understanding. If you believe there is a quality issue or flaw, please email hello@strangeimages.com.au so we can help!

We generally do not give refunds.

Each case will be dealt with on an individual basis, please contact Strange Images directly to discuss your issue. We are more than happy to try and work out a solution.